What data do we collect?

During regular use of the website www.heraldi.hr, certain personal data are downloaded, the transmission of which is necessary for the operation of Internet communication protocols. These data are not related to specific individuals but could, by their nature, enable the identification of users through processing and connection to third-party data. This data category includes the IP address or domain names of the computer used by users who connect to the website, the Uniform Resource Identifier (URI) address of the requested resources, the time of the request, the method used to submit requests to the server, and other parameters relating to the operating system and users. These data are used only to obtain anonymous statistics on the website and to verify whether it is operating correctly, and they shall be deleted immediately after processing.

Cookies

Cookies are text files that are on your computer to collect standard information about visitor behaviour. This information is used to monitor the use of the website and to compile statistical reports on the activities of the website. You can set your browser settings so that you don't save cookies. However, in certain cases, some of the functionalities of our website require cookies and may not work if you do not accept them.

Information we collect about you

We collect your personal data when you submit a request through the form on the contact page, or subscribe to the newsletter. We also collect data when you voluntarily complete surveys or provide feedback. Types of data collected include name, e-mail address, telephone number, company name, address, etc. Information about the use of the website is collected using cookies.

How we use your information

We collect information about you to send you a newsletter, invitations to events, and to e-mail you about products and services that we think may be of interest to you. We also collect statistics on visits from all visitors to the website, in order to optimise our website. We will not share your data with third parties for the purposes of marketing or any other purpose. We will not process your personal data in any way that is not described in this Privacy Policy. Your personal data will only be processed for the purpose for which you have given us consent.

Marketing

We would like to send you information about our products and services that may be of interest to you. If you have given consent to receive marketing materials, you are free to withdraw this consent at a later time.  You have the right to, at any time, withdraw consent for us to contact you for marketing purposes. Our website may contain links to other websites. This Privacy Policy applies only to the www.heraldi.hr website, therefore, when visiting other websites, please remember to familiarise yourself with their respective privacy policies. 

Access to your data, rectification, and other rights

You can ask us to rectify or erase data that you find inaccurate. You have the right to request a copy of the data we store about you. If you would like a copy of your personal data, please send us an e-mail to heraldi@heraldi.hr. You may also request that we erase all of your personal data that we store.

Rights regarding the processing of personal data

The General Data Protection Regulation (GDPR) is a Regulation of the European Union that protects your personal data and requires that they be collected in accordance with the law under strict conditions, for a justified purpose. People or organisations that collect and manage your personal data must protect them from abuse and must respect certain rights of data owners guaranteed by EU law.

Rights guaranteed by GDPR regulation:

Right of access. An individual has the right to receive confirmation as to whether their personal data are being processed or not, and where this is the case we must give them access to that data.

Right to rectification; Individuals have the right to request a rectification of inaccurate personal data and the right to add personal data that will fill in any incomplete personal data.

Right to be forgotten. In certain cases, individuals have the right to request the erasure of their personal data.

Right to restrict processing; Individuals have the right to request a restriction on processing, applicable to a specific period and/or certain situations.

Right to portability. Individuals have the right to download their personal data in a structured form and have the right to transfer personal data to a third party.

Right to object. In some cases, individuals have the right to object to the processing of their personal data, including profiling. They have the right to object to the further processing of personal data to the extent in which they were collected for direct marketing purposes.

Right not to be subject to automated processing of personal data. Individuals have the right not to be subject to decision-making based solely on automated processing.

Right to lodge a complaint. Individuals have the right to lodge a complaint concerning the processing of personal data to the competent data protection authorities.

Right to compensation. In the event of a breach of applicable laws in the processing of personal data, individuals have the right to seek compensation for the damage that such a breach may have caused them.